Returns & Exchanges
At Carpe®, we want you to feel confident and comfortable in your own skin, which is why we offer a 60-day sweat-free guarantee on all our products. If you are not completely satisfied with your results, we make the return or exchange process simple and hassle-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.
Print and Ship
Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
Receive Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing